Returns & Refunds
Our promise: If you're not happy with your purchase, you have 30 days from delivery to request a return or refund. No hassle, no interrogation.
How it works:
- Contact us with your order number and the reason for the return.
- We'll confirm your return and send instructions.
- Once we receive the item (unused, in its original packaging), we'll issue your refund to the original payment method within 5–10 business days.
Damaged or wrong items: If your order arrives damaged, defective, or incorrect, contact us within 14 days with a photo and we'll replace it or refund you — your choice.
Non-returnable: For hygiene reasons, personal care items that have been opened can't be returned unless defective.